Help

Contact us

Questions about an order, a product or a return? Write to us and a real person will answer within 24 hours, Monday to Friday.

Send us a message

hello@hoyosbaker.com

Hours

Monday to Friday, 9 am to 6 pm CT.

Who we are

Lov3one is a product of Hoyos & Baker Consulting LLC, based in Chicago, Illinois.

Tracking an order?

Use the tracking link in your shipping email. It updates as your package moves.

Quick answers

When will my order arrive?

Most orders arrive in 6 to 13 days. Each product page shows its own estimate, and we email your tracking number as soon as your order ships.

Can I change or cancel my order?

Yes, free of charge until it ships. Write to us as soon as you can and include your order number.

How do returns work?

You have 30 days from delivery. If something arrived damaged or wrong, we replace or refund it at no cost. See the full returns policy.

When will I see my refund?

We refund to your original payment method within 5 business days of approving the return. Your bank can take 5 to 10 business days to show it.

Is checkout secure?

Yes. Payments are processed by Stripe, and your card details go straight to Stripe over an encrypted connection. We never see or store your full card number. How we handle payments.

Send us a message

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